About Us

We exist to enhance and strengthen the connection between the stated purpose of organizations and the actions taken to live up to that purpose.


Common Gaps

Lack of innovation culture

Lack of strategic alignment

Undifferentiated customer experience

Ineffective managers and disengaged employees

Unsustainable profits

What distinguishes Average from Best-In-Class companies?


The best companies are best for a reason. They go beyond operational issues and strive for true organizational excellence. Whereas an average company may tinker constantly with strategy to achieve net sales targets, the top companies instead obsess over translating the WHY, HOW, and WHAT for Employees and Customers.


Expertise. Intuition. Innovation.

Employee Experience

Engagement, Productivity, Talent Retention.

Managerial Effectiveness

From Selection to Succession.

Customer Experience

Insights to Actions.

Contact Us

Charlotte, NC


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